
A Guide to Developing a Training Strategy in the Water Industry
March 1, 2024
Bailey – South West Water
March 4, 2024Andrew from South West Water is currently working towards his Level 3 Water Network Distribution qualification. Here he shares his experience of his apprenticeship so far.
Q1 – What is the most important thing you have learnt on your apprenticeship?
How to communicate effectively with the customers and my colleagues. Using and knowing the correct terminology and processes.
Q2 – How has / will the apprenticeship support your job role?
The apprenticeship has encouraged me to learn more about my role, and the processes that South West Water follow to comply with.
Q3 – How has / will the apprenticeship support your career?
It has given me more information and knowledge along with confidence to move forwards and thrive in my new role.
Q4 – How well did Watertrain support you during the delivery of the apprenticeship?
Paul is a great trainer. With him having years of experience in different sectors it was great to get an overview of a lot of other things. The passion he brings to his teaching is inspiring. He was always available for questions and help outside of the classroom.



